Educating in Changing Times:
Pin17 Are you able to convince clients, stakeholders and SMEs to cut back on the massive content they load into a course? Do you need to decide whether to include performance support rather than what seems like an entire curriculum? It delineates five specific conditions or situations in which people require instruction or assistance.
When I first came across this approach, a light bulb turned on.
All of this has brought limited success. But nearly everyone can relate to a moment of need. Those Special Moments Mosher and Gottfredson have distilled our workplace requirements for knowledge and information into five special moments. The first two in the list typically benefit from formal, structured learning, particularly for novices.
The final three typically benefit from performance support, including just-in-time information, micro-instruction, conversation and other less formal learning approaches. When learning for the first time 2. When wanting to learn more 3. When things change I would add, when things change in a minor way.
When something goes wrong Fitting into Your World So how can you fit this model into your world? During course design, this should allow you to streamline the content. Include the skills and knowledge that involve learning for the first time or learning more needs 1 and 2.
And support tasks and knowledge that correspond to needs 3, 4, and 5 through other approaches. An audience of new employees would be learning this for the first time need 1.
For example, I recently attended a meeting where I distributed the Five Moments of Need list to each person present. As we discussed the various elements of the course content, I would simply ask the group what type of need the content fulfilled.
If it turned out to be a need from 3 to 5, we agreed to present the content in a performance support context. In this particular organization, the easiest approach was to distribute support information in. Lining Up Needs and Approach There are many approaches for providing instruction or performance support that correspond to each moment of need.
Here are some suggestions below for starters.The Virtual Microbiology Classroom also offers laboratory material, featured benjaminpohle.com laboratory PowerPoints contain many helpful photos of materials viewed in lab.
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